Last Updated: 2025-09-07 18:22
Effective Date: 6-Sep-2025
Welcome to Zeserv.com (“we,” “our,” “us”), operated by Xubertec (Xubertec.com) . These Terms form a binding agreement between you and Zeserv when you use our WhatsApp marketing and automation platform.
* You must be at least 18 and operate a business in India.
* The service is designed for Indian businesses only; we currently do not market or offer the platform outside India.
* By using Zeserv, you confirm you have authority to bind your organization to this Agreement.
* Access to the WhatsApp Cloud API through our platform for sending messages, running campaigns, and managing contacts.
* Tools for analytics, automation, and message template management.
* Reasonable technical support by email or ticket.
* You’re responsible for accurate account details and maintaining login credentials.
* Notify us immediately at support@xubertec.com if you suspect unauthorized access.
* You are liable for activity under your account unless caused by our negligence.
You agree not to:
* Send unlawful, abusive, or misleading messages.
* Engage in spam, phishing, or unauthorized bulk messaging.
* Interfere with or overload our systems.
* Violate Meta’s WhatsApp Business Terms or applicable Indian law.
We may suspend or terminate accounts violating this clause.
* Pricing is displayed on https://zeserv.com/pricing.
* Fees are pre-paid or subscription-based; taxes may apply.
* Late payments may result in service suspension.
* Our handling of personal and business data is governed by our Privacy Policy (https://zeserv.com/privacy-policy).
* You retain ownership of your customer contact data; you grant us a limited right to process it solely to deliver the service.
* All software, branding, and platform features remain our property.
* You receive a non-exclusive, revocable license to use the platform for your own business.
* We aim for high uptime but provide the service “as is” without absolute guarantees.
* We may enhance or modify features and will notify you of significant changes.
* You may close your account anytime by emailing support@xubertec.com.
* We may suspend or terminate for:
* Violations of these Terms,
* Non-payment,
* Legal or security reasons.
* Upon termination, your right to access the platform ends, but we will allow reasonable data export on request.
* To the extent permitted by law, we are not liable for lost profits, business interruption, or indirect damages.
* Our total liability is limited to the fees you paid in the last 1 month before the event.
You agree to indemnify and hold harmless Zeserv from claims or damages arising from your misuse of the platform or violation of law.
* Governed by the laws of India, with exclusive jurisdiction of courts in Chennai, Tamilnadu.
* Parties will attempt to settle disputes amicably before litigation.
We may update these Terms periodically. Continued use after changes means you accept the revised Terms. We will notify you by email or in-app when major changes occur.
Questions about these Terms?
Email: support@xubertec.com
Address: Xubertec, Primus Building, SP–7A, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032,India